Table 2 Dispositional and situational factors extracted from the data
Dispositional factors loaded with moral judgments | Situational factors with no moral reference | |
|---|---|---|
Attributed to refugees | • Lack of understanding/knowledge • Culture (essentialism) • Ignorance (not taking the pandemic and safety protocols seriously) • Carelessness • Recklessness | • Limited space • Financial incapability • Hot weather • Lack of facilities • Discomfort (of mask-wearing and smell of sanitizer) |
Attributed to staff | • Forgetting • Limited space • Preoccupied with work • Work stress • Lack of organizational safety protocols • Hot weather • Type/nature of the service (medical services) • Refugee groups served (children elderly, beneficiaries with disabilities) • Lack of facilities • Discomfort (of mask-wearing and smell of sanitizer) |