From: Supporting self-recovery in post-conflict situations: a case study of Syria
Level | Recommendation topic | Recommendation ID code | Conclusions from analysis of PCSSR Framework (includes literature review and case study) | Author's recommendations to improve post-conflict self-recovery programming | Stakeholders concerned |
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1 - Economic | a - Budget per House | 1a1 - Budget per House | Funding per shelter is based on donor constraints to maximize beneficiaries and not based on needs. | Donor funding should be flexible to allow the aid organization to adapt cost per household based on the needs. | Donors, Shelter Cluster |
b - Donors | 1b1 - Donor Support | Donors vary considerably in terms of their acceptance of cash and self-recovery support modalities. Donors were consistently the largest barrier to further self-recovery programming. | Advocacy and donor engagement is recommended for agencies to highlight the benefits and risks of this modality in all contexts, but most importantly in post-conflict. | All | |
1b2 - Time and Risk Concerns | Donors were hesitant to provide funding due to concerns over the timeframe and risk of the situation changing. | Programs should be designed to be flexible and adaptable to changing circumstances. Risk management is key in program planning and implementation. | Donors, NNGOs, INGOs | ||
1b3 - Demographic Changes Concerns | Donors were hesitant to fund projects based on concerns over contributing to demographic changes within the country. | Donors and the academic community should conduct further research to demonstrate any connection between demographic changes and self-recovery support programming. | Donors | ||
1b4 - Donor Priorities | Donors were more interested in projects with higher beneficiary reach than in long-term outcomes such as the social wellbeing of the population. | Donors and the academic community should better quantify the social benefits of self-recovery support programming. Aid organizations should host donors for site visits to demonstrate the benefits first-hand. | Donors, NNGOs, INGOs | ||
1b5 - Donor Trust | A lack of trust in local NGOs by donors prohibited some funding for self-recovery support projects. | Donors should embrace localization and shift their perspective on local NGOs. Many local NGOs are formed quickly after conflicts and will require time to meet the same standards and compliance requirements as large organizations. Local NGOs are often the best-positioned implementing partners for self-recovery projects since they have knowledge of the local culture and construction methods and are dedicated to the long-term vision. | Donors | ||
1b6 - Government Interaction | Donors are hesitant to fund programs which require interaction with the local government. | Donors should seek to build capacities of the local government alongside self-recovery support interventions. Specific risk identification and mitigation in certain locations is recommended instead of blanket policies. | Donors | ||
1b7 - Emergency Phase Constraints | Donors are hesitant to support longer-term shelter interventions due to the risk of re-emergence of the conflict. | The risk of re-emergence of the conflict should be evaluated against the potential impact of the work, considering the length of displacement and needs of the displaced population. | Donors | ||
c - Payments to Homeowners | 1c1 - Payments to Homeowners | A best practice identified in Syria is to split payments to homeowners throughout phases of the project. | Iterative payments based on project milestones is a best practice that should be followed in post-conflict situations as it helps to avoid fraudulent beneficiaries and to monitor the project progress. | NNGOs, INGOs, IGOs | |
d - Market | 1d1 - Market | Price fluctuations are common in post-conflict situations and are most severe in the initial phases of the conflict. | Self-recovery programs should be adaptable and flexible to account for changes in the prices of materials and services throughout the execution of a project. | All | |
e - Labour Market | 1e1 - Labour Market | Post-conflict economies result in skilled labour leaving the country. | Technical capacity building should be included in programming to help restore skills to local labourers. | INGOs, IGOs | |
f - Institutions | 1f1 - Banking System | Banks are difficult to access and services are expensive, specifically for money transfers. | When relying on cash transfers, the state of the banks should be considered and factored into planning and budgeting. | All | |
2 - Social | a - Community Participation | 2a1 - Community Participation | Community-level milestones associated with payments to homeowners can motivate the community to work together and rebuild social bonds. | Community-level targets for self-recovery projects is best practice that can be adopted in other contexts, depending on the conflicts/tensions in the community. | NNGOs, INGOs |
b - Vulnerable People and Women | 2b1 - Prioritization | Vulnerable people and certain groups of women (such as single-headed households) often require the most support with post-conflict self-recovery. | Prioritization of women and vulnerable people is a best practice which should be continued in other post-conflict contexts. | NNGOs, INGOs | |
2b2 - Additional Assistance | Additional assistance to vulnerable populations is beneficial including more frequent monitoring visits and assistance with finding contractors and labourers. | Additional technical support should be provided to vulnerable households. Contractor-led modalities should be considered for use in these cases since homeowners may not be able to complete repairs themselves. | NNGOs, INGOs | ||
c – Permanence and Stability | 2c1 - Desire of Homeowners | Homeowners may not want to return home due to changes brought on by the conflict or due to psychological trauma associated with that place. | Self-recovery modalities should be accompanied by other shelter modalities as they will not be appropriate in all cases. | Donors, NNGOs, INGOs, IGOs | |
2c2 - Further Research | There is a lack of research into self-recovery programming at large, specifically in terms of the social benefits which are harder to quantify. | Further research should be completed by aid organizations, academics, donors, and all stakeholders involved to facilitate and promote the benefits of this approach. | All | ||
2c3 - Young Men Engagement | Employing young men returning from the conflict in self-recovery works can facilitate reintegration in the community. | Where applicable, programming should seek to include vocational training and employment directed at young men. | NNGOs, INGOs | ||
d - Equity of Aid | 2d1 - Beneficiary Screening | Households without the proper HLP documentation or at the proper damage level of their home can be left without aid. | Programming should provide alternate shelter options for those not eligible for self-recovery support. | NNGOs, INGOs, IGOs Shelter Cluster | |
2d2 - Other Needs of Homeowners | Projects may not be initiated due to the perception that homeowners would choose to spend money on other things prior to shelter. | Multisectoral approaches should be implemented to ensure other needs of homeowners will be met as well. Further research should be done regarding how cash is spent in post-conflict situations. | All | ||
3 - Governance | a - Local Authorities | 3a1 – Varying Governing Bodies | Conflicts can result in various geographic areas being under different forms of control such as opposition and government-controlled areas. | Programs may require different designs in various areas of governance. Cooperation with the governing bodies in power is necessary in all cases to implement self-recovery support projects. | All |
3a2 - Local Authorities | Cooperation with local authorities is key in implementing self-recovery programs. Agreements may be written or verbal. | Supporting organizations should actively engage with local authorities throughout the project cycle and remain flexible in terms of the method of cooperation and agreement. | All | ||
3a3 – Government Permits | Cash-to-homeowner type projects were not approved by the Syrian government. Contractor-led projects took up to 6 months for approvals. | IGOs should advocate and build capacity with governments and authorities to allow permits for self-recovery project and to streamline approvals processes. | IGOs | ||
b - State Policies | 3b1 - Bureaucracy | Non-government-controlled areas were easier to implement projects in due to a lack of normative/institutional barriers of government policy. | Due to the lack of oversight, in non-government-controlled areas, aid organizations assume more responsibility to build safely, verify HLP, and select beneficiaries appropriately. | All | |
3b2 – Government Acceptance of Aid | Approximately three times more NGOs were operating in the opposition-controlled areas than government-controlled areas. This could be due to additional restrictions for aid work in government-controlled areas. | In other similar post-conflict contexts where aid must be delivered in government-controlled areas with many restrictions, government capacity building and advocacy should be prioritized through collaborative efforts. | All | ||
c - Shelter Sector Perception of self-recovery | 3c1 – Operational Definition of Self-Recovery | Self-recovery is not a well-defined concept operationally and many organizations had varying understandings of it. | International guidelines should better define self-recovery and it should be done so in terms of levels since one definition cannot capture the entire scope of projects. | All | |
3c2 – Relevance of Self-Recovery | In post-conflict situations, there are higher levels of women-headed households sometimes without construction skills. In most cases, even when given cash directly, women will hire contractors to complete the work. | Due to the lack of men, post-conflict self-recovery requires revision of modalities considering whether the homeowners themselves will complete the works. Lists of skilled labourers and guidance on hiring contractors should be provided. | All | ||
d - Capacity of Supporting Organization | 3d1 - Organizational Knowledge | Previous organizational knowledge of self-recovery can be a key advantage, but local knowledge of the context is also important. | INGOs should capacity build with NNGOs, sharing previous relevant experience. In return, NNGOs should share their knowledge of local construction techniques. | INGOs, NNGOs | |
3d2 - Managing Dispersed Projects | Aid organizations are challenged with the dispersed nature of self-recovery support, which differs from traditional support to sites or camps. | Implementing organizations should have robust logistical capabilities and staffing to monitor projects. | All | ||
3d3 - Competing Priorities | Dynamic post-conflict situations result in ad hoc emergency response being prioritized over self-recovery modalities. | Self-recovery should be considered within both emergency and recovery responses and should be designed to be flexible to changing situations in the context. | All | ||
3d4 - Control and Coordination | Contractor-led projects improved the control and coordination of these projects, especially for organizations working in cross-border aid. | Contractor-led projects are recommended when control and coordination are more difficult, especially when managing projects remotely from across a border. | All | ||
3d5 - Organizational Policies | Organizational policies such as Build Back Better may not be applicable in post-conflict responses due to a non-recurring damage modality. | Build Back Better policies should not be needlessly implemented when not required as this will only increase costs. Risks should be contextualized to the location. | All | ||
3d6 - Selection of Self-Recovery Modality | Contractor-led projects are more expensive but easier to control and more efficient for smaller standardized repairs such as doors and windows. Beneficiary-led repairs are cheaper, lead to higher levels of beneficiary satisfaction, but are more difficult to manage and control. | Both contractor-led and homeowner-led modalities should be used in conjunction, depending on the situation. Beneficiaries should have decision making power over the selected modality. Wherever possible, cash-to-homeowner projects should be chosen as these lead to the highest levels of beneficiary satisfaction. | NNGOs, INGOs | ||
e - Aid vs Development | 3e1 - Aid vs Development | Self-recovery is often seen as a humanitarian action but has many ties to urban development. There lacks coordination between humanitarian and development sectors. | Coordination between the aid and development sectors should be prioritized. | NNGOs, INGOs, IGOs | |
f - Capacity of Government | 3f1 - Capacity of Government | The capacity of the government is greatly reduced throughout conflicts and its ability to control state-led reconstruction is diminished. | Capacity building of the government should be prioritized. Cross-imbedding government and aid staff in each others’ organizations can facilitate cooperation. | NNGOs, INGOs, IGOs | |
g - International Coordination | 3g1 - Intersectoral Approaches | Projects require integration with water, sanitation, and hygiene, health, transportation, and other sectors. There is a need for low-level intersectoral coordination bodies to accomplish this. | Intersectoral coordination mechanisms should be in place at various levels. International operational networks could be established to support low-level technical coordination. | NNGOs, INGOs, IGOs, Shelter Cluster | |
3g2 - Shelter Cluster Guidelines | Shelter Cluster guidelines for rehabilitation and HLP greatly facilitate the coordination of self-recovery responses. | Shelter Cluster guidelines such as the rehabilitation and HLP guidelines should be replicated across other post-conflict contexts. | NNGOs, INGOs, IGOs, Shelter Cluster | ||
3g3 - Additional Guidelines | A lack of international guidance made projects more difficult to implement and convince donors of. | International guidelines for self-recovery support projects should be created. Additionally, guidance should be created on area-based approaches, urban vs rural self-recovery, conflict vs disaster self-recovery, repairing war-damaged buildings, and long-term shelter cash modality strategies. | Universities, IGOs | ||
4 - Legal | 4a - Tenure / HLP | 4a1 - Lost Documentation | Homeowners lost tenure documents due to the conflict, thus making HLP verification difficult. The Shelter Cluster HLP Due Diligence Guidelines allowed for alternative methods of verification through utility bills or community leaders. | Cluster-level HLP guidelines should be replicated in other post-conflict responses including details for alternative documents that can be accepted for HLP. A complaint and review mechanism should be in place so homeowners can appeal decisions about tenure status. | All |
4a2 – Land Registries | Land registries can be targeted and destroyed during conflicts, compounding existing administrative issues before the conflict. This can result in long delays in tenure verification by the government. Support from NNGOs to help rebuild registries was beneficial. | Capacity building can be done to assist governments in rebuilding registries. Alternative forms of tenure verification can be used to rebuild these registries more expediently. Advocacy with governments to accept alternative tenure documentation temporarily could help facilitate project approvals. | All | ||
4b - Leasing Contracts | 4b1 - Leasing Contracts | Exchanging housing repairs for free rent for an IDP family for a certain period of time is an approach that has been effective. | Repairs-for-rent modalities should be replicated in other post-conflict responses. | Donors, NNGOs, INGOs | |
5 - Contextual | 5a - Conflict and Security Situation | 5a1 – Prolonged Conflicts | Repair and rehabilitation projects (including self-recovery modalities) can become more relevant later in a conflict as other shelter options have been exhausted, housing stocks have been reduced, and people have started to return home. | Self-recovery programming may be most relevant to implement at later stages of a prolonged conflict, but it greatly depends on the context. | All |
5a2 – Changing Conflict Situation | Projects can take up to one year to complete. With the changing conflict situation, this creates a high risk of projects not finishing on time. | Projects should be designed with flexibility to adapt to changing conflict situations and risk assessments should be a part of project planning | All | ||
5b - Returnees | 5b1 - Reasons for Return | Returnees may return due to the conflict situation becoming more stable, the lack of sufficient aid provided in overcrowded camps, and, in the case of Syria, the COVID-19 crisis in the camps. | Supporting organizations should monitor returnee inflows and plan self-recovery programs strategically. | All | |
5c – Access of Aid Organizations | 5c1 – Organizational Security Policies | Aid organizations have different security policies. UN Agencies are not able to access Syria from Turkey due to security policies, whereas many of the other INGOs and NNGOs are able to. | Smaller organizations with more flexible security restrictions are better suited to conduct self-recovery support in post-conflict settings. Organizations with access restrictions can consider using implementing partners. | All | |
5c2 - Cross-border Aid | Security restrictions lead to organizations conducting cross-border support in a neighbouring country, which causes monitoring and controlling issues. Cell phone application technology to communicate with implementing partners facilitated monitoring works. | Innovative methods to monitor and control projects remotely will be beneficial to cross-border management of self-recovery support, depending on internet connectivity. Information, education, and communication (IEC) materials could be used to support homeowners with construction remotely. | All | ||
6 - Technical | 6a - Building Codes | 6a1 - Building Codes | Due to the absence of building codes in some post-conflict responses, aid organizations follow their own standards. | The Shelter Cluster should standardize building codes for organizations to follow to ensure a standardized response. Where possible, local building codes should be followed and improved as required such as through capacity building with private sector partnerships. | NNGOs, IGOs, Shelter Cluster |
6b - Type of Damage | 6b1 - Damage Classification | Various organizations have differing scales for damage classification. | International guidelines should standardize damage scales for post-conflict situations for ease of use and information sharing. | All | |
6b2 - Lack of Expertise in Conflict-Damage | There is a lack of understanding, technical expertise, and technical guides and manuals for repairing conflict-damaged buildings. | Research should be conducted into how ordnance affects structures and how to repair these structures. Technical manuals should be developed for aid organizations to support programming. | All | ||
6b3 - Looting | Looting was noted as a major cause of secondary damage to homes. | Self-recovery programs should focus on houses that have not been left unattended for long periods of time. | NNGOs, INGOs | ||
6b4 - Structural Damage | Structural repairs are not permitted by aid organizations due to the safety issues with these repairs and the perception that this is reconstruction, which should be done by the government. This can result in the most-affected households not receiving support. | Local NGOs should be permitted to conduct structural repairs if engineers are overseeing the works. For international organizations, further advocacy could be conducted to allow for some structural repairs to be within scope. Private sector partnerships could help to fill gaps in engineering resources for aid organizations. | Donors, IGOs, Shelter Cluster | ||
6c - Infrastructure Systems | 6c1 - Infrastructure Systems | Housing repairs were not possible in some cases due to the lack of infrastructure systems such as roads, water systems, electricity, and sewage is integral to self-recovery projects. | Infrastructure repairs should be done in conjunction with housing. One method to accomplish this is through area-based approaches, or the Settlements Approach, where one organization takes responsibility to ensure a multi-sector response. | All | |
6d – Supporting Organization's Technical Competency | 6d1 - Professionals on Staff | Engineers and architects on staff greatly facilitate the technical aspects of self-recovery support projects. | Organizations should choose the level of self-recovery support (doors and windows vs. walls and roofs) depending on their technical capacities. Contracting this support from local professionals is possible. | All | |
6d2 - Quality Control | Due to security restrictions, there may be difficulties in controlling quality of works. | Quality control mechanisms such as thorough contracts, project completion inspections, and third-party quality audits can be used. | All | ||
6e - Other Shelter Response Modalities | 6e1 - Housing Stock | The repair and rehabilitation modality is limited by the number of damaged houses, their damage level, and location. Unfinished housing from before the conflict is sometimes used as another source for housing stock. | Self-recovery support strategies should be based on all available options including the repair of existing homes, completion of unfinished housing from before the conflict, and other new construction options such as transitional shelters. | Donors, NNGOs, INGOs, IGOs, Shelter Cluster | |
6f – IEC Materials | 6f1 - IEC Materials | IEC materials such as easy instructions on how to repair certain damages or instructions on which materials to buy have been successful. | IEC materials should be shared amongst NGOs and resources like the Global Shelter Cluster’s IEC Compendium should be expanded with post-conflict content. IECs are especially useful to organizations in cases of cross-border support. | All | |
6g - Building Safety | 6g1 - UXOs | There is a risk of houses containing unexploded ordnance (UXO)s which presents a significant safety risk for all involved. | UXOs require specialist support to remove. NGOs should collaborate with local authorities to facilitate this. | NNGOs, INGOs |